Customer Care Representative
- Full-Time permanent role with NO weekend work
- A truly customer focused role with NO sales targets
- Join a team in rapid growth mode, in Levin!
Are you passionate about creating excellent customer experiences and have a positive outlook?
This is a Monday to Friday role which will be rostered for hours between 7am to 7pm
Electra Services is a wholly owned subsidiary business of Electra Limited. We are a dynamic company that operates in the market aged care market, focusing on independent living for the elderly in our communities. With a range of new technologies and innovations built for the healthcare sector on offer, this is going to be an exciting and rewarding ride!
As we are growing so rapidly, we are now on the look out for a caring, empathetic and passionate customer service professional with a truly customer first mentality.
What you will be doing:
- Taking a genuine interest in each and every customer and providing them with exceptional service across our security, healthcare alarms and electricity clientele;
- Being a collaborative, engaging and actively involved team player;
- Looking to put forward your ideas and initiatives to continually improve our customer experience
You will possess:
- An engaging personality with a passion for interacting and learning about people
- A drive to deliver an exceptional customer experience in every interaction
- An eagerness to learn and desire for self-improvement
- Effective communication, questioning and listening skills
- A strong work ethic with a positive attitude and outlook
- The chance to be part of something exciting and growing!
- A competitive base salary.
- A great supportive and rewarding environment
Joining a business that values each and every staff member, offers great benefits and allows you to put your customers first is something that doesn't often happen, but it could, for you!